Wednesday, December 12, 2007

Raving Fans: Business Central

Kayden,
I wanted to take a minute to thank your team for excellent performance as of late. I feel a large part of this is thanks to some great work by Shalee. She has proven to me that the TEAM Blast has been trying to build is really coming together. My products have been coming to me with much better Quality control, and the communication has been far above what I have experienced Up Until Now. I had a few questions about wording and such, Shalee was very informed and gave me excellent feedback as to why things are the way they are. Furthermore Yesterday in my hour of most need she was there stayed on the phone with me until I was comfortable that I would be successful in getting the flyer delivered. This was HUGE it not only helped me to save face and deliver when I said I would, but was a huge statement to me and the commitment Blast has to my success. Please give her my thanks and encouragement to keep up the outstanding work.

» Kevin Osborne
Director of Technology, Business Central

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Welcoming Amy Jackson to the Team

We wanted to officially welcome Amy Jackson to the Blast Advanced Media Team. Amy has a degree in Digital Media Communications and is pretty much otherwise just an all around bad ass. Amy has already proved to be a great asset to the office with her organizational skills, professional demeanor in greeting and assisting clients, and helping with just about anything and everything to help keep things running smooth around here. With all of her great talents, which include some mighty fine knitting skills, we expect she will eventually be making more of a transition into a fully functioning member of the production team sometime in the near future.

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Kuttisme... or Cut the Crap!



As we balance the need to meet deadlines and keep our clients happy, we often find it difficult to connect with and share ideas with our friends from other agencies and within the industry. In the informal educational, network inducing environment of the Web Builder 2.0 Conference in Las Vegas last week, Kayden ventured out to participate in the forum of web inspired learning and information exchange. After completing his featured presentation on building and maintaining agency dynamics in the Web 2.0 era, Kayden was fortunate enough to meet a few of our colleagues from IXD, an Online Marketing, Interface Design and Usability Experience agency based in Oslo, Norway. IXD works with what are the equivalent to Fortune 500 companies in their country. They were so impressed with his presentation and our agencies striking similarity in process and philosophy, they decided to make a special trip to visit our office here in Roseville to share some more thoughts and ideas about our two companies and the industry in general before heading back home to Norway via SFO. We met with Steinar Nygaard, Managing Director, Karl Lund, Interactive Marketer, and Teodor Bjerrang, Interaction Designer.

We discussed strategies for online marketing, the different tools and their distinct advantages and disadvantages, differences in doing business in our respective regions, and we discussed what turned out to be the focus for each of our respective agencies -- Kuttisme. Loosely translated, it means "Cut the Crap" - removing everything that takes focus away from the main goal, removing clutter and thereby increasing conversion rates. It is the name of their blog in fact - kuttisme.no, was a key theme in Kayden's presentation at Web Builder 2.0 and it is a common goal that we share in the services we provide to our clients, a universal language that always translates to ROI and the bottom-line.

It was great to get a view of the industry and in particular both of our agency's particular specialties from a completely different view, although in the end, it turned out what we do for our clients really isn't much different... we just do it in different languages.


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Wednesday, December 5, 2007

Turn Browsers into Buyers

The sense of urgency is a key ecommerce sales tactic. Our new Motivity web site management platform offers almost unlimited ways to customize online sales promotions to turn browsers into buyers.

The new promotions functionality allows the store owner to easily setup store specials for free shipping, store-wide discounts, category specific savings, product specific deals and coupons/promo codes that can be based on quantity, order value, one-time use or multiple use. Promotions are automatically displayed on the appropriate category and product level pages. Promotional emails can be customized and automated to send out thank you messages at desired frequencies after a customer places an order. This creates opportunities to encourage product reviews in exchange for additional savings and for viral marketing by offering specials that can be shared with friends. See the new functionality by browsing or buying at Elegant Arbors, Gazebo Village, Backyard Fire Pits or Original Sheds.

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